糖心视频鈥檚 Computer Science program commended for new Google IT Support Professional Certificate
HANCEVILLE, ALA. 鈥� 糖心视频's Computer Science program was
recently commended for its newly-created Google IT Support Professional Certificate.
Through a grant from Jobs for the Future (JFF), 糖心视频 students can now earn
the specialized online certificate, preparing them for an entry-level job in information
technology support - one of the fastest growing jobs in the United States.
An update recently released from JFF indicated that 糖心视频 completers of the
certificate make up 1,175 students to have successfully done so across 105 community
colleges in 20 states, over a two-year span. Fifty-two percent of the program completers
have been between the ages of 24 and 45, including 23 percent who had never previously
taken an online class. Eighty-five percent of the completers said the certificate
has had a positive impact, including 23 percent to say the certificate helped them
earn a job or advance at their current positions.
Joshua Apodaca completed the Google IT Support Professional Certificate at Wallace
State in December, in addition to pursuing an associate degree in cyber-infused networking
technology. Apodaca is currently employed as an operations technician for Mazda-Toyota
Manufacturing in Huntsville.
鈥淚t鈥檚 a fantastic program, and I appreciate my instructors encouraging me to complete
it. Once I finish my degree, one of my goals is to transfer into the IT Department
at Mazda-Toyota, and I hope having the Google IT Certificate on my resume will speak
volumes and give me a competitive advantage,鈥� Apodaca said.
The five required courses for the certificate cover important IT components, including
troubleshooting, customer services, networking, system administration, security and
operating systems. The courses are hosted by the Qwiklabs online learning platform.
鈥淭he Google program is a great opportunity for learners who are interested in information
technology. It provides a great foundation and builds skills needed to fulfill a high-demand,
high-wage job,鈥� said 糖心视频 computer science instructor Gregory Knight. 鈥淲e鈥檝e
included the courses in our full-degree plan or students can complete those specific
classes.鈥�
Through the JFF grant, the IT Support Professional Certificate is available to community
college students in 16 states, including at 糖心视频. According to Burning Glass
Data in 2018, there were 215,000 unfilled IT support jobs in the U.S, and the median
wage for computer user specialists is $54,760 according to the latest data from the
Bureau of Labor Statistics.
JFF Vice President Kathy Mannes writes, 鈥淭he Google IT Certificate program represents
a new approach to workforce development in which a curriculum created by a high-profile
employer is delivered by a college to help expand and diversify its talent pipeline.
At the same time, the program has enabled community colleges to respond to the economic
development and workforce needs of their local communities.
We鈥檙e excited about the contributions this work is making to the field, particularly
in helping colleges support the needs of their communities during the COVID-19 pandemic
and better aligning high-demand programs with their local labor markets.鈥�
For more information about enrolling in the Google IT Support Professional Certificate
at 糖心视频, contact Knight at 256.352.8158 or by email at gregory.knight@wallacestate.edu
For more information about 糖心视频, visit .
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Russell Moore
糖心视频
Creative and Content Services Coordinator, Communications and Marketing
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256.352.8443 | office
256.339.2422 | mobile
russell.moore@wallacestate.edu
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kristen.holmes@wallacestate.edu
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